General Information

Req #
WD00029002
Career area:
Sales Support
Country/Region:
China
State:
Liaoning
City:
大连(Dalian)
Date:
Friday, April 22, 2022
Working time:
Full-time
Additional Locations: 
* 大连(Dalian) - Liaoning - China

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

  • Assist and provide AM quotes and bill of materials within agreed service level agreements, focusing on accuracy and attention to detail with multiple stakeholders in the eComm organization.
  • Help AM to convert quotes into orders.
  • Working with Ageis team to enable tele only products to quote.
  • Raising Jira tickets for any ASM and Pricing issues.
  • Supports Inside Sales with following deals/orders in lifecycle including inventory insights, order status tracking, cross-team communications, and other sales operational tasks.
  • Proactively looking at orders PSD and letting AM know if any major PSD change to convey customer.
  • Assisting sales team with stuck orders, generating proforma invoices and loading YBBI orders.
  • Develops and maintains internal support processes for sales operation activities.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales operation organization’s planning efforts.
  • Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes.
  • Builds peer support and strong internal-company relationships with key stakeholders.
  • Participates in business reviews/stakeholder calls.
  • Escalate concerns promptly to leadership
  • Attend training on products across vendor portfolio
  • Adaptability when taking on new tasks and processes

Position Requirements:

  • Bachelor’s Degree or equivalent experience
  • 3-5 years’ experience in inside sales or sales operations
  • Experience with CRM tools such as Salesforce, D365
  • Proficiency in English including oral and writing
  • Strong presentation, communication, and interpersonal skills
  • Proficiency in MS Office Suite and Excel
  • Ability to carry out multi-tasks under minimal supervision
  • Comfortable working in a fast-paced environment
  • Preferably in IT/Computer hardware background, eComm experience would be a plus

* 大连(Dalian) - Liaoning - China