General Information

Req #
WD00000758
Career area:
Services
Country:
China
State:
Beijing
City:
北京(Beijing)
Date:
Friday, May 28, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

岗位描述:
1. 负责客户关系建立和维护,协调并跟踪和解决项目相关问题; 
2. 协助项目输出相关的策划案,项目总结、客户汇报材料; 
3. 合理制定工作计划和分解任务; 
4. 配合售前专家完成客户需求调研、分析、方案编写; 
5. 配合客户经理完成客户关系维系和需求洽谈等; 
6. 负责项目组内人员管理、合理分工,保证输出文档的完整性和规范性; 
7. 对每个完成的项目需总结,产出项目总结文档; 
8. 完成现有项目的合约续约、潜在商机的挖掘和签约; 
9. 负责现有项目客户交付,以及交付过程中存在的问题解决以及风险应对;

岗位要求:
1.有多年大客户服务交付的经验; 
2.在本地有良好的客户基础; 
3.有企业级服务的技术支持能力; 
4.具有较好的沟通能力; 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.