Lenovo

The BRAZIL Sustainability Service Designer will work closely with the Lenovo sales team, Project Management Office, and Customer to design a solution for the recovery of the Customers end of life IT products. This position will develop comprehensive, executable, and cost-effective sustainable solution to enable Lenovo’s Customers to responsibly reuse or recycle their retiring IT products \ while maximizing the return value of their retiring assets. In addition, this position will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams and use this information to develop solutions to meet the customer’s IT asset disposition (ITAD)requirements. This BRAZIL Sustainability Service Designer will be responsible for developing and communicating creative ITAD service solutions for customers to drive positive value-add, return-on-investments, and lower the total cost of ownership of their products.  

High Level Tasks

• Collaborate with internal teams and Lenovo vendors to analyze customer processes and environments and provide value recovery expertise and overall solution recommendations.
• Translate the Customer requirements into ITAD solutions delivered by Lenovo.
• Creates business case collateral to be leveraged to assist sales to close potential opportunities.
• Educate customers and internal stakeholders on ITAD services. Engage as a subject matter expert and trusted advisor on ITAD solutions.
• Challenge existing processes to ensure delivery of the best solution for the customer.
• Maintain an up-to-date knowledge and understanding of certifications, technology, tools and toolsets in the ITAD industry.

Position Requirements:

• Bachelor's degree required, preferably in Sustainability or Business equivalent.
• 5+ years’ experience in solution development, contract creation and negotiation, business development, project management and/or services operations experience.
• Must have experience in project management, product lifecycle management, customer and vendor contracting.
• Fluent English level
• Experience with working with Vendors to quote, analyze, negotiate, and document the most cost-effective solution for the Customer.
• Experience with IT product (laptops, desktops, mobile phones, servers, storage, etc.) end of life management.
• Proficient with Microsoft applications – Excel, Word, and Powerpoint
• Experience with process improvements across multiple regions within an organization.
• Vendor management.
• Strong ability to produce, leverage and interpret big data sets and operationalize for decision making.
• Highly articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result.