General Information

Req #
WD00017504
Career area:
Services
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, November 23, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Position Description:

The Center of Excellence team in the Lenovo Solutions & Services Group (SSG) is looking for a Lab Administrator to join our team.  We are driving the offering design and definition for Lenovo’s Professional Services, Managed Services, and TruScale teams.  Additionally, we are responsible for the technology platform that drives these businesses and it is this platform where you will lead the continuous test and validation of the platform.

In this role, you will work on a global team with all geographies worldwide for Lenovo TruScale Infrastructure Services team, Lenovo development teams, Lenovo Security teams, Lenovo IT, and Lenovo research. The candidate should demonstrate the skills and the ability to independently drive results.

In this role, you will:

  • Own – your own projects as you work towards a result that drives our technology forward and differentiates Lenovo in the market.
  • Collaborate - With stakeholders in services, development, sales, and operations to verify the maturity of the solution and prepare the environment for demo purposes.
  • Execute – report and contribute to solving problems for your specific projects and for the broader team projects. Cooperate with sales, services, development, and operations to better understand the solution trends. Contribute to enhancements, optimize current processes and discover new ways of doing things. Be able to run a basic demo of the solutions.
  • Interact with Lenovo Solutions & Services Group organization team members ensuring the appliances in the Center of Excellence lab are prepared and in good condition for testing and demo purposes
  • Develop a partnership with sales, services, development, and operations teams to facilitate business worldwide
  • Ensure the proper maintenance of all HW and SW components in the Center of Excellence for the successful sale of TruScale solution and combinations with other Lenovo/Partner solutions
  • Create solution scenarios and be able to communicate with colleagues and leadership about results
  • Support sales, services, and other teams in collecting requirements, preferencing and producing testing environments to support the global needs

Required Qualifications:

  • 1+ year experience managing IT labs
  • Bachelor's degree in a technical field
Preferred Qualifications:
  • Preference to work in the tech industry
  • Internship experience within an IT lab
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
For US applicants: In accordance with Executive Order 14042, Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19 by January 18, 2022, subject to any applicable accommodations. To be fully vaccinated by January 18, that means individuals must receive the final dose of a 2-dose vaccine (e.g., Moderna or Pfizer) or a single dose of Johnson & Johnson’s vaccine by January 4, 2022. This applies to all US based employees and contractors, including remote employees and interns. As a condition of employment, you must provide proof that you are fully vaccinated by January 4, 2022 or during your new employment orientation (for individuals with hire dates after January 4, 2022), or follow Lenovo’s accommodation process.