General Information

Req #
WD00098398
Career area:
Customer Experience
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Wednesday, May 13, 2026
Working time:
Full-time
Additional Locations: 
* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

The Customer Enablement Specialist partners with Lenovo’s top enterprise customers and internal sales teams to deliver a high-quality web experience and drive web revenue. This role acts as the primary point of contact for customers using customized web portals, managing onboarding, site maintenance, and issue resolution.


You'll be responsible for:

  • Lead customer onboarding, activation, and web enablement
  • Serve as the main contact for customer web portals and related requests
  • Manage and resolve issues, ensuring fast and effective communication with sales teams
  • Plan and optimize customer portal solutions with stakeholders
  • Execute Enterprise Pro tickets and implement updates
  • Track performance metrics and customer feedback to improve experience
  • Ensure accuracy of product and pricing data across systems
  • Manage projects end-to-end, including timelines, communication, and delivery
  • Build strong customer and cross-functional relationships
  • Support RFP processes and educate sales teams on web solutions

You'll bring:

  • Experience in customer-facing, sales, or tech-related roles
  • Project management and communication skills
  • Proactive, detail-oriented, and solution-focused mindset
  • Experience with web or e-commerce platforms - beneficial
  • Ability to manage complex, global customer relationships
  • Fluent in English; German language is a must

What Lenovo can offer you:

  • Opportunities for career development & growth
  • Performance-based rewards 
  • Flexible working environment (combination of working from home/office)
  • 3 sick days per year 
  • Additional vacation days
  • A broad selection of soft / hard skills trainings and individual mentoring 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: 
* Slovakia
* Slovakia

PAY TRANSPARENCY

The anticipated initial gross base salary range for this position is €22700–33220 per year. This range applies to the primary job location Slovakia and is determined using objective, non-discriminatory and gender-neutral criteria, including skills and relevant experience. Final compensation will be based on relevant experience, skills, and business considerations. 

Individuals may also be eligible for variable compensation (such as bonus or commission), depending on the role. The applicable variable pay model, eligibility, and target levels will be discussed during the recruitment process. 

In addition to base salary and any applicable variable compensation, Lenovo provides statutory remuneration components required by local law, as well as Lenovo's comprehensive benefits package supporting employee well-being, development, and equal opportunities. 

For roles open across multiple countries, local base salary ranges may vary based on market conditions, internal frameworks, and legal requirements. The relevant local range will be transparently communicated during the initial discussions.


AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
Go back