General Information

Req #
Career area:
Human Resources
United States of America
North Carolina
Tuesday, August 9, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Thorough understanding of policies, procedures and processes in own area and multiple, related areas. Continues to develop significant professional knowledge based on a solid educational foundation. Resolves complex and detailed issues by evaluating information from several sources of information (both internal and external), including customers

Job Description

“Practice” Areas
•    Plan and develop global or country-specific L&D courses, processes and policies 
•    Provide input on operational plans to support L&D course execution; works with Ops, Global L&D and HR to validate
•    Provide course deployment support for a given geography (e.g. AG); 
•    act as local resource to address questions regarding established courses and processes; may provide input on L&D course & program development and deployment from geographic-specific perspective
•    Independently provides responses to questions raised by HR Partners/other HR team members in subject area; identify and propose improvements to established processes and courses based on feedback obtained from customers
•    Ensure successful implementation and completion of L&D projects/ courses; obtain post-implementation feedback; implement process improvement plans as needed
•    Data analytics – analyze data provided by B6/ B7 roles to determine course updates, challenges and new learning solutions on a quarterly basis

“Operations” Areas
•    Responsible for the design, delivery and program logistics of leadership courses within the Global L&D team remit
•    Research and resolve complex operational or system issues for Global L&D, which may have been escalated from external vendors.  
•    Develops new or improved processes, procedures or systems based on feedback or metrics.  
•    Participate and/or lead Operational or cross-functional project teams
•    Ensure that L&D Operations systems, processes and strategies are aligned to corporate/organization goals, and are successfully and efficiently executed.  
•    Mentor junior L&D colleagues
•    Manage leadership 'Trainer' group in the Internal trainer program to deliver high quality content and learning based on independent metrics & analysis
•    Responsible for quality control & marketing communications related to Global L&D.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America