General Information

Req #
Career area:
Data Management and Analytics
Bratislavský kraj
Friday, June 21, 2024
Working time:
Additional Locations
* Slovakia

Why Work at Lenovo

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Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub

Description and Requirements

We are looking for an analytical and detail-oriented Global Product Services (GPS) Business Analyst to join our global Solutions and Services Group (SSG). This role is critical in ensuring the operational efficiency and effectiveness of our service product portfolio across international markets. You will be responsible for conducting comprehensive business and data analysis, measuring portfolio performance against key metrics, and actively participating in cross-functional projects. Success in this role requires excellent analytical skills, strong communication abilities, and an organized approach.

Key Responsibilities:

  • Product Performance Monitoring and Evaluation:
    • Monitor daily performance of the service product portfolio against key performance indicators (KPIs) and metrics.
    • Conduct periodic reviews to evaluate the impact of service products on revenue and market share.
    • Identify performance trends and potential opportunities for improvement.
    • Provide actionable recommendations to senior management based on performance data.

  • Global Business Consolidation and Analysis:
    • Aggregate and analyze product sales data from various international markets.
    • Identify global trends and opportunities.
    • Propose and implement improvements in data and analysis processes and tools.
    • Collaborate with large services support teams to resolve data issues and enhance analytical processes.
    • Develop business models or business cases, utilizing Excel and/or Power BI tools.

  • Operational Efficiency and Data Analysis:
    • Analyze existing business processes to identify areas for operational improvement.
    • Conduct detailed data analysis to support strategic decision-making.
    • Implement solutions that enhance the operational efficiency of the Solutions and Services Group.

  • Cross-Functional Collaboration:
    • Partner with global teams to develop sales strategies and initiatives based on performance data.
    • Foster strong relationships with global teams, including geo, global accounts, SSG, finance, and other cross-functional groups, ensuring effective communication and alignment.

  • Process Improvement:
    • Identify opportunities for process improvements in data collection, analysis, and reporting.


  • Education:
    • Bachelor's degree in a relevant field (e.g., Business, Economics, Finance, Project Management, Engineering, or a related field). An advanced degree or relevant certification is a plus.

  • Experience:
    • 5-7 years of experience in finance, operations, analytics, or a similar role, preferably within the IT industry.
    • Experience in a global context, working with international teams and managing cross-cultural communication.

  • Skills:
    • Excellent analytical skills with the ability to interpret complex data and translate it into actionable insights.
    • Strong communication and presentation skills, with the ability to effectively convey information to various stakeholders through written documents and PowerPoint presentations.
    • Proficiency in data analytics tools (e.g., Excel, SQL, Power BI).
    • Ability to manage multiple projects simultaneously and meet deadlines.
    • Ability to work independently and proactively while collaborating effectively with cross-functional and international teams.