General Information

Req #
WD00032980
Career area:
Information Technology
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, July 11, 2022
Working time:
Full-time
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Position Description:

The Lenovo Global Product Services Group is experiencing tremendous growth and is hiring for a Global Product Services Sustaining Product Manager.  This person will understand the Support Services market and build a point of view on the improvements to be driven for existing in-market product offerings.  Support Services in this definition pertains to services required to provide diagnostic, troubleshooting, maintenance, and repair services for IT systems.

This role will work with portfolio managers, other product managers, sales, customers, hardware teams, delivery and other internal stakeholders to understand the support services market today and where it is going.  The role will work to improve gaps in current portfolio, setting product teams up for success driving sales.

The candidate should have a background in product management or equivalent customer-facing problem solving. The ideal candidate will also have a background in overall Services and a strong understanding of how to succeed selling both direct and through the channel.

This candidate should have strong leadership skills, ability to communicate at all levels, and be able to drive results.  Success will require the ability to influence and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams. 

Position Requirements:

  • Work closely with other development leaders within Lenovo (Hardware, Services, Software, etc.) to align strategies to drive cohesive product enhancements
  • A start-up / entrepreneurial mind-set who overcomes barriers through influence, negotiation, insights & stakeholder collaboration activities
  • Clear understanding of current and future technologies and how they can be leveraged to provide innovative solutions to our customers
  • Demonstrated ability to drive organizational improvement through individual skill development along with targeted process enhancements
  • Prioritize requirements and create roadmaps for driving to a complete vision

Required Qualifications:

  • Bachelors degree required, Masters degree a plus
  • 5+ years product management or equivalent experience – sales/marketing and channel experience a plus
  • High level of communication & presentation skills
  • Collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations
  • Experience working with global teams and conducting business internationally
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America