General Information

Req #
WD00037300
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Wednesday, August 3, 2022
Working time:
Full-time
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo is a US$70 billion revenue global technology powerhouse, ranked #159 in the Fortune Global 500, employing 75,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s leading PC player by expanding into new growth areas of infrastructure, mobile, solutions and services. This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and sustainable digital society for everyone, everywhere.

Lenovo has an immediate opening for a Global Services Security Offering Manager, to join our Cyber Security Portfolio team.   As the Global Services Security Offering Manager, you will be responsible for productizing relevant lifecycle services to help enterprise customers support, configure, deploy, and manage their businesses.  You will engage across the Lenovo Geographies to create standardized, scalable, and repeatable service offerings and processes which fully support customer requirements. This role will lead others through strong thought leadership practices and will create a strategic vision, roadmap and execution plan utilizing the most effective methodologies available.

You should have proven and demonstrative offering development experience preferably with a background in Managed Security Services. You will need to demonstrate technical competence and will use data and analytical insights to ideate, and validate the design, price, and launch offerings which will resonate widely with our customers.

Success requires the ability to influence and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams. You must be able to manage complexity, think creatively, deal with ambiguity, and thrive in a fast-paced environment. You will have the opportunity to work with and influence a variety of WW stakeholders to drive transformational projects.


 

Your Key Responsibilities will be: 

  • Services Offering Cycle Management:  Manage the entire service life cycle from ideation, and strategic planning to tactical activities for the assigned service product lines cradle to grave
  • Designing a service solution or triggering a new service model based on product specifications and brand to meet customer requirements
  • Evaluate Lenovo’s existing capabilities to deliver on the required service and identify additional investment needs based on gaps
  • Conduct competitive analysis to determine service offer features & pricing strategy, including key processes and resources
  • Analyze potential service partner relationships and develop long-term strategic requirements to support assigned services and solutions
  • Develop and maintain consistent communication and relationships with key extended teams including regional Services teams, Services Delivery, Corporate Marketing and hardware product teams
  • Work with the Services Marketing organization to provide content for marketing deliverables
  • Proactive collaboration across Lenovo to create extensible and valued offering blocks

Requirements: 

  • Deep understanding of Cyber Security Domain
  • A high level of communication & presentation skills
  • A collaborative approach to meeting business objectives
  • Ability to influence at all levels of matrixed organizations and achieve successful outcomes
  • High level of communication & presentation skills
  • Strong business & financial acumen
  • Ability to thrive in a fast-paced environment
  • Experience working within global ‘matrix’ teams and conducting business internationally

Preferred Qualifications:

  • 5+ years of Offering Management in Security for a Systems Integrator or Managed Security Services Provider
  • Deep Knowledge of the ServiceNow platform a plus
  • CISSP or other Security Certifications a plus
  • Masters degree a plus
  • Formal certification in Offering Management methodologies
  • Bachelors degree

The base salary range for this position in Colorado, New York City, Nevada and Washington, is $130k - $180k. Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found on www.lenovobenefits.com

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America