General Information

Req #
WD00013961
Career area:
Human Resources
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Additional locations:
AR - Buenos Aires, US - Mobile
Date:
Monday, October 11, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

The HRIS Specialist will join our Global HRIS team to provide tier 2 support for Workday HCM for North America, Latin America and EMEA regions. In this role you will partner with the HR Service Center, HR Business Partners and HR Centers of Excellence to collaboratively troubleshoot, research and resolve production issues. Key areas of support will include payroll, benefits, EIBs and HCM. In addition, this role will partner with senior HRIS project team members to support Workday optimization projects to further leverage best practices and new functionality. You will need to demonstrate exceptional organizational and analytical skills, close attention to detail, and strong problem solving skills to determine root causes of technical problems with the ability to document effectively, escalate appropriately, and resolve issues in a timely manner.

Key Areas of Responsibility

  • Provide tier 2 support for Workday HCM and HR Systems (LMS) for North America, Latin America and EMEA regions
  • Provide resolutions or recommendations on production issues to meet Service Level Agreements.
  • Provide daily support for Workday Payroll for US and Canada to include monitoring/scheduling  integrations, creating/updating pay codes and troubleshooting issues
  • Provide support for Workday Payroll Integration for Latin America and EMEA
  • Complete year-end Workday Payroll setup
  • Working with third party vendor for new payroll integrations deployment (setting up test cases, reviewing and troubleshooting)
  • Provide support for mass data upload (EIB) requests.
  • Provide support on additional projects as assigned

Requirements

• 1+ years of proven hands-on working experience of Workday HCM, Payroll and Benefits

• Bachelor's degree or above in Information System, Information Technology, Human Resources or related field, or equivalent experience

• Good team player and can develop good working relationships with cross-functional teams.

• Good organizational skills, communication skills and time management.

• Good learning ability and working attitude

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.