General Information

Req #
WD00003353
Career area:
Information Technology
Country:
China
State:
Sichuan
City:
成都(Chengdu)
Additional locations:
CN - Tianjin - Tianjin
Date:
Tuesday, June 29, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

提供高效、专业和贴合业务的IT运维服务,并通过专业的运维管理,协调所有IT资源,保障系统的稳定性和可用性,确保业务顺利运行;同时着眼于运维转型,参与智能化运维建设。 1,处理和解决联想内部员工生命周期管理(PLM)相关产品系统故障及业务数据问题,解答用户咨询,提供用户培训; 2,端到端跟踪单据处理状态,建立与用户的顺畅沟通渠道,与多个团队协作推动复杂的跨系统任务; 3,理解联想内部业务流程,收集、梳理业务部门需求,主动发现日常运维中的优化点,推动相关团队协同系统增强优化; 4,管理和服务关键用户,开展客户关怀工作,提升用户满意度; 5,整理、更新业务支持相关的知识文档,完善团队知识库建设; 6,应用深度学习,大数据分析等新兴技术,助力智能化运维建设。
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.