General Information

Req #
Career area:
United States of America
North Carolina
Friday, October 8, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

This position will work to streamline and standardize the overall Services business management system sources, inputs, and outputs. This position will also support the Consumer and SMB Sales Teams in the North America geography. The position reports into the North America Services Upsell Operations organization and is a fast-paced role for someone who has strong analytical and communication skills.

  • Manage Operations projects for the Services Team - Drive ownership and follow-through of actions and activities to simplify and streamline business management system
  • Serve as the Operational point person in support of the Consumer and SMB routes to market
  • Manage delivery of timely and accurate BMS measurement reporting
  • Interface with teams on topics of revenue commitments, supply chain priorities, attainment, and financial recognition
  • Analyze and understand trends in key metrics, and drive corrective actions and investigations
  • Perform analysis around historical trends for futures predictions
  • Control supporting material for internal communication (ie Quarterly Operational Reviews, Deep Dives, etc)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.