General Information

Req #
Selangor Darul Ehsan
Thursday, April 21, 2022
Working time:
Additional Locations: 
* Selangor Darul Ehsan - Selangor - Malaysia

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

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The one thing that’s missing? Well… you...

Description and Requirements

The job incumbent will be responsible of the eCommerce P&L & managing the eCommerce business for Malaysia. Establishing strong business execution, eCommerce operations, developing the right 4P plan, managing the promotion calendar, engaging with the internal cross functional stakeholders, are primary responsibilities

• Planning & Strategy
o Responsible & devise strategy & tactical plan for the MY eCommerce business
o Plan all aspects of eCommerce business, including 4P (product portfolio, place pricing and promotions)
o Lead quarterly planning & regular meeting cadence & interlocks with the key stakeholders
• Operations
o Supervise sales and marketing support to support eCommerce executions such as online campaigns, merchandising plan, digital marketing activities and pre/ post sales operations.
o Become a focal of Malaysia eCommerce and make a collaboration with local team, which includes Ops, Finance, Product, Consumer, SMB, Marketing, Service and Logistics team.
o Conduct in-depth review & analysis of Marketing campaign results and online sales, co-relating activities with portfolio performance and optimizing performance marketing accordingly
o Co- work with related offshore eCommerce/supporting team, which includes Production, Product operations, Marketing operations, Sales Support, Fulfillment team.
o Accountability for the regular operational issues, such as customer service coordination, product returns, stock inventory etc
o Liaise & review with regional / global team on site improvements, support levels, new capabilities on a regular basis
o Collaborate & engage with the cross functional teams as & when required

• Business development
o Lead end-to-end business development for Malaysia eCommerce sales while initiating 4P, marketing and other sales operations.
o Identify new & innovative Go to market models for eCommerce business
o Establish & manage partnerships with eCommerce business partners & distributors & liaising with them
• Team management / Leadership

• Experience
o 8 - 12 or more years of experience within eCommerce management & execution
o Managed Online Business ($ 10-20M+) & have managed a team before.
o Demonstrated experience in retail eCommerce, and business-to-consumer (B2C) eCommerce
• Others
o A strong understanding of eCommerce operations, sales planning & business development
o Ability to drive strategy and change while implementing, analyzing and reporting on numerous concurrent eCommerce projects
o Knowledge of the latest trends, technologies and platforms for eCommerce
o Passion for engaging in improving own knowledge and skills.
o Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
o Superior analytical skills and experience in applying data & insights to make decisions.
o Excellent written and oral communication skills in English

* Selangor Darul Ehsan - Selangor - Malaysia