General Information

Req #
WD00033032
Career area:
Sales
Country/Region:
Spain
State:
Barcelona
City:
Barcelona
Date:
Monday, June 13, 2022
Working time:
Full-time
Additional Locations: 
* Barcelona - Barcelona - Spain

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

As part of our diverse Inside Sales EMEA eCommerce team for our growing online sales business, you will sell Lenovo products, services, and solutions to end user clients for B2C/consumer and small business customer through outbound phone calls (warm leads). You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products and selling against the competition. You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.

You will configure, price, and quote sales solutions as well as provide, proactive follow-up and product information via the telephone. You understand Lenovo’s portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions.


What tasks are waiting for you in the role?

  • Close sales opportunities through outbound calling (warm leads) to ensure that short term goals, objects and quotas are met

  • Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.

  • Follow up on leads generated from the Customer Service Team or other departments.

  • Provide an excellent customer experience from the initial call to final sale closure.

  • Ability to identify opportunities to up and cross sell products as per customers’ requirements.

  • Complete call logs and reports where required.

  • Ensure that products, services and solutions recommended to clients will fulfill their needs.

  • Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily & monthly targets.

  • Liaise effectively with other internal departments and external businesses in a professional manner as required.

  • Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.

  • Maintains product knowledge by attending training workshops, and keeping up to date on product material.


What do we expect from you?

  • At least one year of experience in a Sales Support or similar role, preferably in IT sector

  • Fluent/native German or French plus business English, any other European language is a plus

  • Excellent communication skills (spoken & written)

  • Entrepreneurial mind, highly persuasive and highly motivated to close sales


What Lenovo can offer You:

  • An open and stimulating environment within one of the most forward-thinking IT companies

  • Opportunities for career development & growth

  • Access to trainings for personal development

  • An international team with a high focus on Gender Diversity

  • Attractive compensation package and Performance based rewards


Are you up for new challenge? Let us know about you by replying to this job advert. We are going to get in touch with you shortly!



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

* Barcelona - Barcelona - Spain