General Information

Req #
Career area:
United States of America
North Carolina
Wednesday, November 3, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Job Description:

Parts Technology & Quality Management for NA

·           CID (Customer Induced Damage) judgement and operation management in NA Reverse Hub

o     RH Vendor Onsite Operating management following CID Standard

o     Packaging E2E Management (PoU to RH, RH to RV), and Parts Operating Loss Management

o     Non-ADP/Billable case Charging back

·           FRU Parts Quality E2E Management (focus more on connection to NA Services)

o     Technical support and Failure Analysis for DOA or Part quality issue

o     IQC (Incoming Quality Check)/RMC (Return Material Check) Test Capability Set Up and Process Enablement in NA Reverse Hub

·           Data analysis to drive E2E Part Quality improvement

·           Same Unit Repair Tech support – Quality insurance/Assist to evaluate if board could go SUR or not (for CSAT)

Preferred Requirements:

·         Bachelor and above degree majoring in electronics engineering or manufacturing (such as PCB/PCBA/LCD) Engineering Area for 3+ years’ experience

·         Proven experiences in manufacturing, servicing or testing of Electronics HW products and data sense (Those with strong technical skills for HW of computers, mobile devices or good experiences in Engineering & Quality Management will be highly valued)

·         Be capable of supplier management, and project management

·         Good knowledge of quality system, ISO9000, In Process Control, etc.

·         Chinese speaking is advantaged

·         Ability to keep good & smooth communication with SDM team

·         Located at Houston – CSAT Depot and RH (open to travel to USFC/UNIS)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
For US applicants: In accordance with Executive Order 14042, Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19 by January 18, 2022, subject to any applicable accommodations. To be fully vaccinated by January 18, that means individuals must receive the final dose of a 2-dose vaccine (e.g., Moderna or Pfizer) or a single dose of Johnson & Johnson’s vaccine by January 4, 2022. This applies to all US based employees and contractors, including remote employees and interns. As a condition of employment, you must provide proof that you are fully vaccinated by January 4, 2022 or during your new employment orientation (for individuals with hire dates after January 4, 2022), or follow Lenovo’s accommodation process.