General Information

Req #
Career area:
United States of America
North Carolina
Tuesday, April 27, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

The Core Services Product Manager is responsible for understanding market requirements and driving an offering and communications agenda to maximize Lenovo's success in the fast-growing Services business. The individual will be responsible for driving product enablement for all channels and will work closely with their sales counterparts on the go-to-market. They will provide thought leadership, act as a Services consultant, providing guidance to sellers, channel partners and virtual team members on solution selections, service compatibility, and collateral. Candidate will become a Services Subject Matter Expert, revenue-focused, operating with a sense of urgency in problem resolution, with strong follow-up and follow-through commitments, complimented by analytical, strong organizational and time management skills. Successful candidates will be comfortable operating in a constantly changing environment, uncertain competitive landscapes, and tight time lines. The individual should use their technical experience, analytical skills, creative thinking and ability to draw on past business experience to provide creative, thoughtful solutions to help Lenovo solve client problems.

Responsibilities include:
• Plan, prepare and prioritize to enable new services to be sold at launch
• Manage new pricing and pricing updates within the services catalog
• Create and control special bid part numbers for needed services
• Data accuracy in all Geo-appropriate pertinent systems and tools
• Perform as a subject matter expert about services on sales floor, sales enablement and solutions
• North America pre-sales support representative available to direct and indirect sales reps and business partners
• Provide prescriptive, individualized and group training to sellers and participate at Sales Events as appropriate
• Sharing best practices across the team with a focus on continuous improvement
• Manages multiple programs at the same time with an assertive “drive for results” attitude
• In the absence of a process, quickly adapts, builds a repeatable process, documents the process, acquires cross functional buy-in, executes to completion

• Minimum 3 years + product marketing or product management experience for technical products
• Services experience highly preferred
• Bachelor’s Degree preferred
• Exceptional strategic thinking, customer orientation, open & effective communication
• Outstanding organizational skills and the ability to lead complex projects
• Strong presentation and communication skills
• Strong analytical and problem solving skills
• Excellent English written and oral communication skills
• Excellent MS Excel, MS PowerPoint, and analytical skills
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.