Why Work at Lenovo
Description and Requirements
Location: Morrisville, NC | LAB TECH ROLE 4-5 Days a week on site
About Lenovo
Lenovo is one of the world’s largest technology companies, known for products like ThinkPad and IdeaPad laptops, along with smart devices and AR/VR solutions. Our Morrisville headquarters is home to Lenovo’s Worldwide Quality organization, where teams work to ensure our products meet high standards for performance, reliability, and customer experience.
Love technology and have strong opinions about how devices should work? Join Lenovo’s Customer Quality Engineering team and help shape the customer experience for real products—including ones still under development.
In this hands-on, lab-based role, you’ll test and evaluate Lenovo devices from a customer perspective. You’ll work with engineering samples, shipped products, and market-purchased systems to identify issues related to hardware, software, packaging, documentation, and usability. Your findings will be shared with global development teams to drive product improvements.
Key Responsibilities:
- Test and review devices in a lab environment
- Identify, document, and report quality or usability issues
- Partner with local lab experts and international engineering teams
- Provide clear, opinion-based feedback that influences product decisions
Basic Qualifications:
- Bachelor’s degree in Computer Science, Electrical and Computer Engineering (ECE), IT, Materials Science, or a related field
- Passion for technology and attention to detail
- Strong communication skills and comfort sharing informed opinions
- Ability to work onsite in Morrisville, NC
Preferred Qualifications:
- PC build, repair, or troubleshooting experience
- Familiarity with Adobe tools or similar software
This is a great opportunity to work hands-on with Lenovo products and build a strong foundation in quality, engineering, and customer experience.