General Information

Req #
WD00035716
Career area:
Supply Chain
Country/Region:
China
State:
Guangdong
City:
深圳（Shenzhen）
Date:
Friday, July 22, 2022
Working time:
Full-time
Additional Locations: 
* 深圳（Shenzhen） - Guangdong - China

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Responsibilities:

  • Solve the customer open queries (e.g. order status, plan ship date, expected delivery date, and issue recovery guidance, expected resolve leadtime, escalations …etc.)
  • Manage order E2E by driving distributors high quality performance, and daily communication on order flow/stock management, system operation like, order change/query/revendor. Ensure all necessary actions and escalations are in place to allow issue can be resolved within Lenovo agreed service lead time.
  • Coordination with 3rd party for new role transition and take over by two-ways daily handling (On-line via Dynamic & Off-line by mail).
  • Lead process optimization projects to enhance process efficiency, reduce leadtime/cost-saving etc.
  • Deep engage Distributor on .com plan and push for health sale cycle.

Requirements:

  • Bachelor degree (experience could make education less important).
  • English - fluent oral and written.
  • 3+ year experience in Supply chain/Manufacture/Logistic/Planning role.
  • Proficiency in Microsoft office/SAP/SCI,  ability on PBI is preferred.
  • Quick learning skill and have digital mind set.
  • Data analysis skill required, able to identify risk and provide trend analysis and solution recommendation.
  • Proactive, independent and responsible.
  • Can work under pressure.

* 深圳（Shenzhen） - Guangdong - China
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