General Information

Req #
Career area:
Capital Federal
Wednesday, November 3, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

The Sales Transaction Support Rep (STSR) is within Lenovo’s DCG Transaction Support Services organization. The STSR will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers. Through cross functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages.  


This position is dedicated to meeting the expectations of internal and external customers.


Responsibilities include:  

• Contract Creation 

• Validation of terms and conditions 

• Contract Maintenance 

• Contract Renewals 

• Contract Registration 

• Proposal and Price Quotes Creation 

• Solution Design / Configuration 

• SOW Preparation 

• Audit ready documentation creation and storage maintenance 


Position Requirements: 

The Sales Transaction Support Rep will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills.  Also, this candidate demonstrates ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.  


Other requirements included:  

• 3 years of contract administration experience  

• Strong PC Background (Word, Excel, etc) 

• Customer Satisfaction and Customer Escalation Management 

• Strong ability to gather, analyze, monitor and document data  

• Acceptable written and verbal English communication skills  

• Strong written and verbal Portuguese communication skills  

• Exceptional interpersonal and relationship management skills  

• Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented 

• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities 


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.