General Information

Req #
Career area:
Information Technology
United States of America
North Carolina
Tuesday, October 12, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

•       Perform technical support tasks including stakeholder communication, incident/problem management, resolution, and escalation as appropriate.

•       Manage operation day-to-day technical issues.

•       Troubleshooting, root causing, perform web platform administration activities ensuring issues are resolved in timely fashion within agreed SLA.

•       Perform site performance monitoring to determine system performance bottlenecks and Root Cause Analysis.

•       Proactive learner with the ability to research and quickly utilize new technologies.

•       Work with other cross-functional and enterprise-wide organizations to develop system and process enhancements.

Skills/Tools requirements:

  • OS – Linux, Unix
  • Data Sources – MySQL, Mongo, Redis, SOLR.
  • Source Control – GIT
  • Test and Build systems – Jenkins
  • Web Servers - Apache, Tomcat,
  • Micro Services architecture
  • Containerization tools - Docker, Kubernetes.
  • Logging – ELK / Splunk.
  • Monitoring tools – Dynatrace, Splunk APM
  • Network – F5, Firewall, Load Balancing, Reverse Proxy, DNS, DMZ, etc.
  • Security – SSL, Web security scans, Checksum, etc.
  • Cloud technologies – AWS, Azure
  • CDN – Akamai
  • Ticketing tools – Jira, Remedy
  • Web Content Management Systems – Hybris, Drupal, Adobe CMS
  • Web based UI development – Java Script, HTML, CSS, Node.js

Position Requirements:

  • Bachelor of Computer Science / Information Technology from a reputable university/college with a minimum 5 years of working experience in IT application development and support.
  • Passionate with Technical IT work and adopting new technologies.
  • Experience in managing Linux based infrastructure.
  • Hands-on experience at least in one scripting language.
  • Hands-on experience with databases including MySQL, Mongo, SOLR, Redis.
  • Knowledge of Java/JVM based languages.
  • Knowledge and experience of working in an Agile/Scrum environment.
  • Critical thinker and problem-solving skills.
  • Good teamwork.
  • Good time-management skills.
  • Good interpersonal and communication skills.
  • Full-time position.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.