General Information

Req #
WD00098245
Career area:
Information Technology
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Wednesday, May 13, 2026
Working time:
Full-time
Additional Locations: 
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Lenovo is seeking a talented PC Hardware Support Technician to provide technical support for our customers. This role will be 98% hardware support with occasional software support. This position will focus on identifying and fixing Lenovo personal computer product issues. The Technician will be working directly with account teams and the customer to identify and reproduce technical issues and provide a solution.

The ideal candidate will provide timely updates to ensure the issue is being understood, worked and fixed. This will be done through working with Level 2 and Product Engineering, and the customer. 

This role directly contributes to Lenovo being an industry leader in Customer Satisfaction.

 

Basic Requirements:

  • A+ Certification
  • 3 years PC Hardware support
  • Ability to demonstrate problem determinization and resolution skills
 

 Preferred Requirements: 

  •  Experience working directly with customers to identify technical issues and providing solutions.
  •  Ability to identify pervasive issues on PC products and options 
  •  Good organizational / planning / communication skills
  •  Ability to work within a team environment


This position is on-site five days a week in Morrisville, NC.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: 
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville
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