General Information

Req #
WD00012726
Career area:
Services
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Friday, October 1, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

The ideal candidate will possess the following experience:

  • Plan and manage programs to ensure customer requirements are met through enablement of quality service capabilities and processes 
  • Lead projects from a service perspective by reviewing technical and logistical requirements, identifying tasks, coordinating resources and creating/tracking project schedules
  • Candidate will represent Service Readiness on WW Offering Development Teams (ODTs) in the Data Center Group (DCG)
  • Responsible for multiple Hyperscale customers and products in development at any given time
  • Provide service requirements and direction to ODTs resulting in products that are high quality, easy to diagnose and service
  • Ensure WW readiness for support of product prior to product shipment approval
  • Drive improvement to warranty costs generation over generation
  • Provide lifecycle service advice / continual improvement opportunities during the life of the product
  • Project Management certification (PMP) a plus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.