General Information

Req #
WD00015003
Career area:
Sales
Country/Region:
Taiwan
State:
Taipei City
City:
中山(Zhongshan)
Date:
Wednesday, October 27, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Key Objectives of Position

  • This position is responsible to drive Services Sales mainly Taiwan.  This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners.
  • The role will be accountable to ensure accurate promotion and communication of the services offerings.
  • The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s.

Day-To-Day Responsibilities

  • Day to Day Enablement of Services Sales
    • Develop, implement and manage programs that drive services sales.
    • Assist in reviewing and compiling industry trends and competitive market position.
    • Ensure the timely communication of Services price list and pricing tools.
    • Coordinate with AP teams for the set up and maintenance of services part numbers.
    • Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on services sales performance and be an advocate to drive incremental revenue
    • As required co-ordinate and deliver training and/or portfolio overview programs.
    • Determine & co-ordinate monthly/quarterly offers.
  • Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities.
  • Sales Support
    • As requested, assist with coordinating quotations, providing details on services offerings and maintaining central storage of quotations.
  • Marketing Support
    • Ensure distribution of supporting documents and updates are completed for all product launches.
    • Internal & Partner Website maintenance.
    • Provide support for regular promotions – planning and communications.
  • Reporting
    • Obtain required elements for weekly and monthly reviews.
    • Co-ordinate/produce ad-hoc reports as required.
    • Provide input/insight and suggested actions.
      Be an active participate in improving business process.

Key Competencies Needed

  • Communication skills – ability to recognise challenges and communicate quickly and effectively.
  • Great relationship building skills.
  • Proficient in Microsoft Office programs including Word, Excel and PowerPoint.
  • Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, passion for start-up like environment.
  • Ability to build effective virtual teams and drive results via others in a complex cross-functional organisation
  • Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen.
  • Commitment and ownership of role.
  • Critical thinker (solve for the right problem).
  • Proven ability to build turn disorder into highly repeatable processes
  • Can work Independently

Team Involvement

  • AP Services Sales & Marketing Teams
  • GM, Sales, Services, Marketing, Finance leaders & teams within region.
  • Work with Local and WW Services team to ensure accurate forecasting; own region forecast with sales.
  • Work with Pricing team to ensure profitable & competitive pricing, feedback loops.
  • Service delivery partners.

Key Performance Indicators / Metrics

  • Achievement of Revenue and PTI targets.
  • Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick and any other communication regarding the services offering portfolio.
  • Accuracy of internal and external information material.
  • Timely responses to enquiries.
  • Any other metrics that may be identified by the Director – AP Services Sales and Marketing.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.