General Information

Req #
WD00014994
Career area:
Sales
Country/Region:
Hong Kong
City:
Hong Kong
Date:
Wednesday, October 27, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit https://www.lenovo.com,and read about the latest news via our StoryHub.


Key Objectives of Position

  • This position is responsible to drive Services Sales mainly Hong Kong.  This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners.
  • The role will be accountable to ensure accurate promotion and communication of the services offerings.
  • The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s.

Day-To-Day Responsibilities

  • Day to Day Enablement of Services Sales
    • Develop, implement and manage programs that drive services sales.
    • Assist in reviewing and compiling industry trends and competitive market position.
    • Ensure the timely communication of Services price list and pricing tools.
    • Coordinate with AP teams for the set up and maintenance of services part numbers.
    • Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on services sales performance and be an advocate to drive incremental revenue
    • As required co-ordinate and deliver training and/or portfolio overview programs.
    • Determine & co-ordinate monthly/quarterly offers.
  • Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities.
  • Sales Support
    • As requested, assist with coordinating quotations, providing details on services offerings and maintaining central storage of quotations.
  • Marketing Support
    • Ensure distribution of supporting documents and updates are completed for all product launches.
    • Internal & Partner Website maintenance.
    • Provide support for regular promotions – planning and communications.
  • Reporting
    • Obtain required elements for weekly and monthly reviews.
    • Co-ordinate/produce ad-hoc reports as required.
    • Provide input/insight and suggested actions.
      Be an active participate in improving business process.

Key Competencies Needed

  • Communication skills – ability to recognise challenges and communicate quickly and effectively.
  • Great relationship building skills.
  • Proficient in Microsoft Office programs including Word, Excel and PowerPoint.
  • Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, passion for start-up like environment.
  • Ability to build effective virtual teams and drive results via others in a complex cross-functional organisation
  • Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen.
  • Commitment and ownership of role.
  • Critical thinker (solve for the right problem).
  • Proven ability to build turn disorder into highly repeatable processes
  • Can work Independently

Team Involvement

  • AP Services Sales & Marketing Teams
  • GM, Sales, Services, Marketing, Finance leaders & teams within region.
  • Work with Local and WW Services team to ensure accurate forecasting; own region forecast with sales.
  • Work with Pricing team to ensure profitable & competitive pricing, feedback loops.
  • Service delivery partners.

Key Performance Indicators / Metrics

  • Achievement of Revenue and PTI targets.
  • Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick and any other communication regarding the services offering portfolio.
  • Accuracy of internal and external information material.
  • Timely responses to enquiries.
  • Any other metrics that may be identified by the Director – AP Services Sales and Marketing.