General Information

Req #
WD00032671
Career area:
Services
Country/Region:
Argentina
State:
Capital Federal
City:
CABA
Date:
Monday, June 13, 2022
Working time:
Full-time
Additional Locations: 
* CABA - Capital Federal - Argentina

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

- Proactive registration of warranty extensions or upgrades. 
Email support to customers (Distributors, Resellers, End Users) 
Responsibilities 
- Register warranties on customer demand. 
- Run files for massive update. 
- Respond to customer's requests with a sense of urgency. 
- Manage the necessary information to complete registrations whenever it's not available. 

Job Description: 
- Act as 1st level of support for any registration issues. 
- Handle any updates / changes of data of Think Plus / SRS / Consumer contracts in SAP (legacy and strategic), PEW, or other DBs. 
- Escalate any issues that could affect the registration such as, PN creation, Errors in DBs. 
- Focal point of one or more Distributors. 
- Email support to customers focusing on completing the warranty registrations.

Skills: Advanced English level, written and verbal. Experience in dealing with customers and solving problems.

* CABA - Capital Federal - Argentina