General Information

Req #
WD00010475
Career area:
Services
Country/Region:
Canada
State:
Ontario
City:
Markham
Date:
Tuesday, September 21, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo, a member of the Fortune Global 500, is the fastest growing technology company on the planet, with growth outpacing our competition quarter after quarter and we’re growing!

Lenovo is seeking an experienced Services Solution Specialist (Solution Architect) who will develop comprehensive, creative and cost effective services solutions for our customers. Successful candidates will evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services Sales teams and use this information to develop services solutions to meet customer’s requirements. Lenovo services include installation/deployment; staff augmentation; break/fix services; Windows readiness reviews, and asset recovery services. As a Service Solution Specialist, you will collaborate with internal teams and Lenovo Services delivery partners, as well as hold responsibility for scoping the requirements and identifying appropriate partners to bid on that scope. The ideal candidate will successfully partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners, and is expected to lead all elements of the services cycle from the project kickoff; stakeholder coordination and end solution strategy. The Solution Specialist will also contribute to Customer presentations and briefings as required. Upon award, the Solution Specialist is responsible for the development of a SOW contract with both the selected business partner and the customer, which includes negotiation with the partner and the customer to ensure that requirements are explicitly documented to prevent exposure. Finally, the Solution Specialist is expected to promote, sell, manage pipeline and contribute to the overall business management systems within the services group.

Position Requirements:
• 5+ years of Contract Management, SOW’s, Business Development, Professional Services, Project Management and/or IT Services operations experience.
• Preference will be given to candidates with direct experience in IT Services Industry focused on PC’s
• Proven success in building solutions in the IT services industry
• Strategic mindset and sound business acumen is required, along with effective decision making, contract negotiation and partner management skills
• Excellent communication, both oral and written, and polished presentation skills
• Solid prioritization skills, attention to detail, commitment to deadlines
• Proficiency in PowerPoint, Excel & salesforce.com
• Proven ability to operate with a high level of professionalism; entrepreneurialism and agility
• Demonstrated ability to work across all levels of the organization with a teaming attitude
• Bachelor’s degree, MBA or equivalent experience required


About Lenovo:
Lenovo is a collection of highly skilled and talented people doing what we do best: producing the very best in world-class products. From personal computers and tablets, to cell phones, applications and servers. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we DO. We're looking to add fresh, talented individuals who are self-motivated and desire boundless opportunities, to join us. Come share in the discoveries that are forged from our shared achievements at Lenovo as we drive the next generation in technology.

Lenovo is an Equal Opportunity Employer providing accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.