General Information

Req #
WD00099128
Career area:
Information Technology
Country/Region:
Singapore
State:
Central Singapore
City:
SINGAPORE
Date:
Thursday, May 21, 2026
Working time:
Full-time
Additional Locations: 
* Singapore - Central Singapore - Singapore
* Singapore - Central Singapore - SINGAPORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key responsibilities

  • Ensure that the network is performing normally by using network monitoring tools (e.g., SolarWinds, PRTG, Nagios)
  • Ensure that all incidents reported are supported on timely manner.
  • Travel to remote sites for troubleshooting and support as needed.
  • Ensure that all alerts and events in the monitoring tools are being attended to.
  • Perform timely escalation to 3rd vendors for hardware, software and telco related problems.
  • Support service requests for operational changes related to load balancers, network switching and routing, firewall rules, update of security policies in security devices.
  • Perform firmware upgrades for network and security devices.
  • Check and react to security events on intrusion detection and prevention system, WAF
  • Check, troubleshoot and log ticket to Cloud Service Providers for networking components deployed in Azure, AWS.
  • Proficiency in using network monitoring tools (e.g., SolarWinds, PRTG, Nagios)
  • Analyze network performance issues and recommends optimization options for implementation.
  • Perform NetFlow tracing
  • Ensure timely update and closure of ITSM tickets
  • Work with the team and 3rd party vendors to provide root cause analysis for incidents.

Required Skills & Qualifications

  • Singaporean with Singaporean Spouse (if applicable), due to Security Clearance requirement.
  • 8 or more years of relevant hands-on experience.
  • Willing to work on 24x7 operational shifts.
  • Experience with network monitoring and support of Cisco Routing and Switching, Network load balancers, Checkpoint or Palo Alto Firewalls
  • Familiar with ITIL best practices and processes
  • Good knowledge of networking (IP addressing, routing, VLANs)

Desired Skills & Qualifications

  • Cisco Certified Network Associate (CCNA) is preferred.
  • Experience with Software-Defined Networking (SDN): Cisco ACI, VMware NSX, Juniper Contrail, SD-WAN.
  • Proficiency in network monitoring tools (SolarWinds, PRTG, Nagios) and performance optimization.
  • Knowledge of VPN and remote access solutions (Cisco AnyConnect, Palo Alto GlobalProtect).

Additional Locations: 
* Singapore - Central Singapore - Singapore
* Singapore - Central Singapore - SINGAPORE
* Singapore
* Singapore - Central Singapore
* Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE
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