General Information

Req #
Career area:
United States of America
North Carolina
Thursday, August 25, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Sr. Operations Manager, TruScale Services

Position Description:    

As part of the Lenovo TruScale Services team, you will own our day-to-day execution, business reporting, and strategic planning functions. You will have the opportunity to wear several hats and ultimately own the timeline and efficiency of the business’s operations. As one of the first critical Leadership hires, this is a great opportunity to learn, grow, and own a critical new aspect of Lenovo’s business.

What you'll do:

• Manage the operational rhythm of business including business reporting and forecasting processes, content generation and business messaging (internal and external), and tactical execution of key deliverables

• Facilitate all aspects of time management, prioritization, and preparation of the GM’s action items. This includes post-meeting follow-ups

• Provide critical input to business strategy, product roadmap, and business investment decisions

• Own business case investment scenarios

• Drive the Leadership team towards clear, efficient, and accountable decision making

Personal Attributes:

• Self-starter attitude

• Dedicated work ethic and desire to become an expert in a field

• High-achiever and creative thinker always looking to exceed expectations

• Passion for data, analytics and insights

• Ability to take a high degree of ownership

• Clear communicator with professional presence and attention to detail

• Enjoy “getting your hands dirty” by digging into complex operations

• Love learning technology and new applications

• Ability to formulate strategic thinking and global vision to facilitate business decisions and lead complex strategic and operational initiatives

• Customer insight and ability to identify high value, business outcome objectives

Position Requirements: Required Qualifications

• Bachelor's degree in Business, IT, or a related field

• 7+ years of work experience in management / strategic business planning, operations and/or development in IT or Services industry

• 5+ years past experience running operational processes supporting a business or product line

• 5+ years of effective program management skills and strong analytical skills

• Able to travel both domestic and international as needed

Preferred Qualifications

• Strong understanding of services-oriented subscription business economics

• Excellent verbal and written communication skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America