General Information

Req #
Career area:
United States of America
North Carolina
Thursday, September 23, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! 

The worldwide SMB ecommerce team in Lenovo is charged with developing and building the short and long term strategy to drive the SMB ecommerce business to new pinnacles of success. The SMB segment is Lenovo ecommerce’s largest and most profitable segment. This is a high performance team recognized at the highest levels in Lenovo. SMB Ecommerce teams ideates new business ideas and creates the strategic and executional go to market plans to bring them to market. The initiatives can range from new products and services, improvements to the user experience, new marketing programs, partnerships and/or add new benefits for our customers to further accelerate our growth and vision. These are high visibility roles which interface across the large ecommerce team globally. We are given the freedom to dream big and then bring these to realities.

The successful candidate will be responsible for contributing to the global eCommerce strategy, as well as successfully implementing a combination of eCommerce capabilities and SMB Solutions focused on end user engagement, revenue, and profitability. He/she will focus on developing and integrating new solutions, experiences, and portfolio expansions within target countries to leverage Lenovo’s broad array of products and services. He/she will perform deep analysis of the business performance and member behavior to provide insights.


• Lead strategic projects from concept that drive revenue and incremental memberships for our SMB ecommerce business.

• Be a key contributor to the SMB strategic initiatives & strategy by identifying new trends, business ideas, or issues based on data & analysis

• Provide business cases, data driven business justification, competitive benchmarking analysis, as well as a detailed business requirements document for each project.

• Build comprehensive project plans, schedules for these strategic projects and provide regular status updates and work across functions (sales, marketing, merchandising, 4P, brand, IT, analytics) to ensure programs are delivered on time and as promised

• Responsible for capturing overall business performance and member insights on a regular cadence by deep analysis of performance metrics based analytics dashboards. Report and present as needed.

• Work with the global analytics organizations to create dashboards as needed

• Set up the regular regional cadences, define agenda to help provide best practices and guidance

• Contribute to regional SMB strategies by guiding both regional teams and leads regular interlocks.

• Contribute to the vision and day-to-day operations of the Lenovo Pro Store SMB portal, including feature/function road maps and best in class solutions with key vendors that drive value for the SMB customer set

• Proactively identify and mitigate issues and potential obstacles in meeting business objectives

• Help evolve a set of solutions and products that over a period will position competitively and in many cases help drive stickiness of the Lenovo offering over the web.

Position Requirements:

• BA/BS with 3-5 years combined experience working in the business management, general management, program management, ecommerce, product marketing. MBA experience highly preferred

• Certification in Project Management highly preferred- demonstrated ability to manage the necessary details and successful implementation of multiple simultaneous projects

• Expertise in using web analytics and sales data to drive decisions and identify opportunities for improvement, and to validate the success of key site changes/enhancements

• Clear understanding of e-commerce best practices

• Conceptual thinking and problem-solving at all levels, ability to formulate a plan and desire to drive that plan through to completion.

• An optimist, comfortable with ambiguity, passionate about helping shape the future for the best through constant improvement.

• Customer focused

• Self-starter

• Persistence and the ability to influence others

• IT industry knowledge and needs of SMB customers is a plus.

• Willingness to work flexible, non-traditional hours to accommodate global communications and coordination

• MS Office Tools
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.