General Information

Req #
Career area:
Sales Support
Wednesday, November 10, 2021
Working time:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

chnical Account Manager is responsible for interfacing Japanese carriers (MO and/or MVNO) to understand their Software and network related requirements, articulate & communicate them to internal organization (Motorola R&D, product operation, sales & marketing), keeping track of the action items, and verify their implementations.

The position will occasionally be involved in identifying and investigating the root cause of NW and SW related issues of the models launched in the market. Also will be involved in NW and SW related technical Q&A’s from potential customers upon requests from corporate sales team.

The position will mainly interact with Motorola JP Project Manager, country sales & marketing team, global R&D and product operations team, quality assurance team, inside the company.

Also will interface with Japanese carriers as well as SW development service providers and certification firms.

Key responsibilities
- Understand customer NW/SW requirements that are established to meet their respective technical objects. –

- Support Project Manager to launch the product on schedule.
- Work with Motorola sales & marketing team to extend our sales efforts in the accounts
- Provide strategic input to Motorola regarding the industry or application technology trend in order to enhance the partnership with the customers. 
- Track and feedback project details, design-in and qualifications plans based on the in-country competitive land-scape, process technology and qualification status.

Key Requirements:

- At least 3 years’ experience of developing models NTT / KDDI / Softbank /Rakuten / MVNO

- Ability to understand smartphone development process.
- Familiar with FeliCa implementation and testing
- Proficient in Japanese, English for, listening, speaking and reading. (in Mandarin strong plus)
- Ability to understand the technical value proposition and translate it into a business value proposition. 
- Excellent communication and presentation skills.
- Prior experience in an operator technical interfacing role required.

- Managing technical contractors in the team.