General Information

Req #
WD00016282
Career area:
Sales Support
Country/Region:
Mexico
State:
Distrito Federal
City:
MEXICO CITY
Date:
Thursday, November 18, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

Motorola Mobility, A Lenovo Company, is one of the world’s fastest growing smartphone providers, creating groundbreaking, affordable, high quality products designed and built with the global customer in mind. 
And it’s our people who make this all happen. We are thinkers, risk-takers and problem solvers, working together to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation, we want you to help us define our world of tomorrow. Explore the opportunities and apply today


Position responsibilities:
  • Drive the customer homologation of new products. Identify and  follow up  the possible  issues  until the technical acceptance is complete on the assigned project 
  • Manage products samples, logistics, inventory, software programming and distribution to customers and internal teams.
  • Manage technical documentation including specification based on international or national standards  (3GPP/FCC reports, LAB measurements, PTCRB/GCF certificates, NOM, Ifetel , Anatel  etc)
  • Analysis of “new features” and secure the creation of  test cases that will drive  the  field test units  executing  the test  on time.  
  • Report, drive &  escalate Software (sw) and hardware  issues. Work with product integration or development teams to validate fixes and porting to the sw  mainline. 
  • Execute software maintenance releases, customers approvals and Over the air ( OTA)  deployments .
  • Provide technical support for new technologies ( ie 5G, wifi 6etc)  and features trials, quality programs, coordinating with post sales units possible final consumer issues (NPS) , 3rd party apps, etc.

Position Requirements

  • BS degree in Eletrical Engineering, Telco Engineering and/or Related areas
  • Advanced English 
  • Strong technical knowledge
  • Skill to solving problems