Lenovo

Job Responsibilities

- Design and conduct user research using qualitative and quantitative methods as appropriate, including but not limited to rapid and iterative usability and concept testing, participatory design, ethnography, contextual inquiry, surveys, and summative usability studies. 

- Further the quality and influence of our research practice as well as Motorola Mobility’s general understanding of consumers to inform future products, software, services and ecosystem design.

- Work collaboratively with Product, Software, Engineering and Design to identify business questions and research needs throughout the product development process, from concept phase to post­-launch.

- Work with the design team to create tangible design solutions and inform prototype development.

- Serve as a primary consultant on consumer understanding and behavior through Motorola Mobility’s various leadership, business, technology and marketing teams.

Job Requirements

- 3+ years experience designing, executing, and reporting advanced product research, using a mix of qualitative and quantitative methodologies.

- Deep understanding of big data and quantitative data sets

- Strong bilingual communication skills in English and Chinese, with the ability to collaborate effectively across Chicago and China-based studios and stakeholders.

- Strong oral, written and presentation communication skills; can present findings concisely and effectively. Able to drive common understanding with cross­-functional work partners and senior management.

- Ability to work as part of a cross­-functional team with limited supervision

- A Masters or PhD degree in a research­-related field, e.g., computer science, cognitive psychology, HCI, human factors. 

- Highly skilled in a range of research methods, with demonstrated experience designing and conducting different types of user-­research studies, including concept exploration, expert reviews, summarizing secondary scientific research studies, field studies, big data analytics, quantitative 

- Demonstrated ability to quickly build strong relationships within and across organizations.

Preferred Qualifications

- Experience researching both physical and digital products

- Experience with AI focused research