General Information

Req #
WD00053320
Career area:
Services
Country/Region:
Argentina
State:
Capital Federal
City:
CABA
Date:
Thursday, June 1, 2023
Working time:
Full-time
Additional Locations: 
* Argentina - Capital Federal - CABA

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo’s Service Management Support Center (SMSC) is currently looking for a Warranty Claims Specialist to provide administrative support to our North America Authorized Warranty Service Providers (AWSP).

We provide administrative support to resellers and warranty self-maintainers who have enrolled in the Authorized Warranty Service Providers program. The position’s responsibilities include educating servicers on terms and conditions of the program, guiding them through the usage of our portal, creating/resetting credentials to access our portal, investigating warranty orders statuses and shipments, among other activities.

Warranty Claims Specialists provide support via phone and email, though most support is provided via email.

- Proficient in spoken and written English

- Advanced Microsoft excel skills (preferred)

- Self-sufficiency

- Analytic skills

- Experience in Customer Support

Additional Locations: 
* Argentina - Capital Federal - CABA
* Argentina
* Argentina - Capital Federal
* Argentina - Capital Federal - CABA
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