General Information

Req #
100013584
Career area:
Administrative
Country:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, August 24, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements



Workstation Product Engineer

Work with cross-functional teams (i.e.. development, product assurance, other support teams, etc.) to do technical analysis of the root cause of problems. Interact with customers to keep them in the loop of the ongoing technical resolution process. Reproduce customer field issues in the lab using lab equipment. Provide constant updates to the team and management of all the ongoing cases that are in queue. Troubleshoot and resolve on-site technical issue that customers have reported. Once the final solution has been determined, work with extended teams within Lenovo to publish the solutions to the customer.


Qualifications

Masters Degree

1 or more years of relevant experience

Mechanical analytics; Technical root cause analysis; Original design manufacturer (ODM) and supplier collaboration; Software debugging; Project management.


#LI-DNI
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.