General Information

Req #
WD00013898
Career area:
Sales Support
Country/Region:
Japan
State:
Tokyo
City:
Chiyoda-Ku
Date:
Wednesday, November 10, 2021
Working time:
Full-time

Why Work at Lenovo

ここレノボでは、Smarter Technology for allの実現を信じ、多様な人が平等・公平に扱われる、包括的で明るい未来の創出を目指しています。
レノボは、売上高600億ドル、Fortune Global 500の企業であり、世界の180の市場でお客様にサービスを提供しています。すべての人にスマートなテクノロジーを提供するという大胆なビジョンに基づき、世界を変えるテクノロジーを開発しています。これらのテクノロジーは、(デバイスやインフラを通じて)電力を供給し、(ソリューションやサービス、ソフトウェアを通じて)何百万人ものお客様に力を与えるものであり、あらゆる場所にいるすべての人のために、より包括的で、信頼できる、持続可能なデジタル社会を実現します。
レノボに欠けているものがあるとしたら、それは・・・・・・あなたです!
私たちと一緒に働きませんか?

Description and Requirements

SW Technical Account Manager is responsible for interfacing Japanese carriers (MO and/or MVNO) to understand their Software and network related requirements, articulate & communicate them to internal organization (Motorola R&D, product operation, sales & marketing), keeping track of the action items, and verify their implementations.

The position will occasionally be involved in identifying and investigating the root cause of NW and SW related issues of the models launched in the market. Also will be involved in NW and SW related technical Q&A’s from potential customers upon requests from corporate sales team.

The position will mainly interact with Motorola JP Project Manager, country sales & marketing team, global R&D and product operations team, quality assurance team, inside the company.

Also will interface with Japanese carriers as well as SW development service providers and certification firms.


Key responsibilities
- Understand customer NW/SW requirements that are established to meet their respective technical objects. –

- Support Project Manager to launch the product on schedule.
- Work with Motorola sales & marketing team to extend our sales efforts in the accounts
- Provide strategic input to Motorola regarding the industry or application technology trend in order to enhance the partnership with the customers. 
- Track and feedback project details, design-in and qualifications plans based on the in-country competitive land-scape, process technology and qualification status.




Key Requirements:

- At least 3 years’ experience of developing models NTT / KDDI / Softbank /Rakuten / MVNO

- Ability to understand smartphone development process.
- Familiar with FeliCa implementation and testing
- Proficient in Japanese, English for, listening, speaking and reading. (in Mandarin strong plus)
- Ability to understand the technical value proposition and translate it into a business value proposition. 
- Excellent communication and presentation skills.
- Prior experience in an operator technical interfacing role required.

- Managing technical contractors in the team.