Lenovo

■ About Lenovo culture

Our culture defines us…it's our DNA. We call it the “We Are Lenovo” culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The “We Are Lenovo” culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

・CUSTOMERS in everything we do

・Global TEAM players guided by integrity and TRUST

・ENTREPRENEURS committed to driving change

・INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.

To know more about who we are, visit https://www.lenovo.com/jp/ja/about/whoweare

■Position Description

Technical Account Manager is responsible for interfacing Japanese carriers (MO and/or MVNO) to understand their Software and network related requirements, articulate & communicate them to internal organization (Motorola R&D, product operation, sales & marketing), keeping track of the action items, and verify their implementations. 

The position will occasionally be involved in identifying and investigating the root cause of NW and SW/HW related issues of the models launched in the market. Also will be involved in NW and SW related technical Q&A’s from potential customers upon requests from corporate sales team. 

The position will mainly interact with Motorola JP Project Manager, country sales & marketing team, global R&D and product operations team, quality assurance team, inside the company. 

Also will interface with Japanese carriers as well as SW development service providers and certification firms. 

■Key responsibilities

- Understand customer NW/SW and HW requirements that are established to meet their respective technical objects. –

- Support Project Manager to launch the product on schedule. 

- Work with Motorola sales & marketing team to extend our sales efforts in the accounts

- Provide strategic input to Motorola regarding the industry or application technology trend in order to enhance the partnership with the customers. 

- Track and feedback project details, design-in and qualifications plans based on the in-country competitive land-scape, process technology and qualification status.

◇Requirements◇

■Key Requirements

- At least 3 years’ experience of developing models NTT / KDDI / Softbank /Rakuten / MVNO

- Ability to understand smartphone development process

- Proficient in Japanese, English for, listening, speaking and reading. (in Mandarin strong plus)

- Ability to understand the technical value proposition and translate it into a business value proposition. 

- Excellent communication and presentation skills.

- Prior experience in an operator technical interfacing role required.

- Managing technical contractors in the team.