基本信息

职位编号:
WD00004445
工作领域:
Supply Chain
国家/地区:
中国
省:
北京
市:
北京(Beijing)
日期:
星期一, 6 月 28, 2021
工作性质:
Full-time

为什么选择联想

联想是一家成立于中国、业务遍及180个市场的全球化科技公司,全球约有7万多名员工。联想聚焦全球化发展,树立了行业领先的多元企业文化和运营模式典范,服务全球超过10亿用户。作为值得信赖的全球科技企业领导者,联想助力客户,把握明日科技,变革今日世界。

 

联想作为全球领先ICT科技企业,秉承“智能,为每一个可能”的理念,为用户与全行业提供整合了应用、服务和最佳体验的智能终端,以及强大的云基础设施与行业智能解决方案。

 

赶快加入我们吧!

职位描述和要求:

Position Description:
1) Lead WW L2 hub fulfillment team to drive high PAL, COTD and fast TAT in delivering orders. As customer focal to closely co-work with planning/logistics/warehouse/geo parts/finance and other related functions to improve PNA%; 
2) Set up and improve the process of each fulfillment scenarios such as order cancellation/change/prioritize/importation & exportation doc. preparation, RMA and also expedite critical orders through various contacts assure timely delivery of parts. 
3) Design order fulfillment module for all kinds of projects related to service parts supply chain of smart phone to improve customer satisfaction and achieve cost saving target; 
4) Standardize the process of business scenarios and operation procedures, and ensure optimized cost and operation efficiency; 
5) Business logic systematization and training for customer/internal user; 
6) New SP enablement and existing SP termination incl. communicates with Geo parts/finance/credit/logistics team; 
7) Daily customer request response, customer requirement listening about pain point/help needed and looking for the opportunity to satisfy them through driving other team involve/system enhancement/process optimization; 
8) Contribution on E2E order fulfillment visibility set up, drive relevant team to solve the problem; 
9) Project management, reporting and business analysis; 
10) Performance assessment for 3PL and 3PL employee.

Position Requirements:
1)Bachelor degree or above, preferable in Supply Chain/Finance/Business Administration; 
2)5-7 years working experience in order handling, data analysis, reporting, related supply chain, service or finance operation environment; 
3)Good logical thinking, sensitive with data; 
4)Proven ability to work with cross-functional teams and drive results