General Information

Req #
WD00030570
Career area:
Sales Support
Country/Region:
Japan
State:
Tokyo
City:
Chiyoda-Ku
Date:
Thursday, June 9, 2022
Working time:
Full-time

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Description and Requirements

■ About this role
Lead the Japan ISG Sales Operations function
Ensure smooth day to day operations from AP perspective
Ensure all preparations are ready for cadence with AP HQ & WW on weekly and monthly basis
Serve as the focal point of contact for regions and address calls for most general business issue
Identify and lead programs to work with BT/IT teams for automation and new IT transition projects
Project leader for various ISG projects encompassing across AP GeoThis role is to support the sales General Manager with strong business insight from fact basis analysis and strategic scenario based thinking.
Key member of the Japan ISG leadership team to drive operational and commercial performance improvements
Key point of contact for Lenovo internal operational matters such as system implementation / sales performance management etc.
This position drives interaction to with sales General Manager as well as other sales and functional managers across Lenovo to serve as business enabler for the entire sales team.

Building strong and trusted partnership with Japan President, sales General Manager, sales managers and other functions is critical to be successful in this role.

■Job Objective
Details To ensure smooth day to day operations from AP perspective
Ensure all preparations are ready for cadence with AP HQ & WW on weekly and monthly basis
Serve as the focal point of contact for regions and address calls for most general business issue
Work with BT/IT teams for automation and new IT transition projects
Project leader for various DCG projects encompassing across AP Geo

■Position Summary & Job Details
Employment Type : Permanent
Is it a People Manager Role :  YES
Travel Requirement : No


◇Responsibility/ KPIs◇
■Responsibility:Overall
This role is to support the sales General Manager with strong business insight from fact basis analysis and strategic scenario based thinking. 
Also need to be the point of contact for Lenovo internal operational matters such as system implementation / sales performance management etc. 
This position not only interact with sales General Manager but also ground level managers to serve as business enabler for the entire sales team. 
Building strong and trusted partnership with Japan President, sales General Manager, sales managers and other functions is critical to be successful in this role.

■Details
Part of weekly & monthly Cadence with regions on performance vs commits
Preparation of weekly & monthly decks for AP HQ and WW reviews
Designing of dashboards / monitoring mechanisms for KPIs
Support region for all Sell Thru reporting, etc
Help drive cadence within the region on all key topics
Work with MI team on market analysis
Running of key projects with BT / IT team

■Business analytics and management
Host the business cadence meeting to monitor and drive performance of the sales
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in opportunity/pipeline management (through Salesforce).
Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales team. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed
Conduct business analysis and provide decision support for the management team 
Ensuring AP DCG is on top of issues by proactively providing management reports / decks for weekly and monthly reviews

■Sales Operations/Process/Project Management & Enablement
Serve as the focal point of contact for sales team and address calls for most general business issue
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations
Track and analyze the performance based on customer segmentation perspective
Setting Individual Sales Incentive and Compensation plan, including target allocation proposal and performance tracking logic.

■Key Performance Indicators / Success Metric
Manage effective / accurate business management
Timely call outs and meeting deadlines on various milestones
Data accuracy
Efficiency improvements

■Stakeholders
Internal: Sales team, Finance team, MI
AP/WW: regional team


◇Requirements◇
■Must Have:
Bachelor’s Degree
Must have 10+ years of professional experience, preferred to have 5+ years’ experience in the same industry
Proficiency in MS Office tools like Excel, Powerpoint, etc.
Proficiency in both written and spoken English
Able to develop strong relationships with various stakeholders and ability to work with them
Able to work independently and meet requirements, maintains ownership, offers potential solutions, drives work to completion within specified timelines
Strong analytical skills and detail oriented
Work under pressure

■Desired:
IT savvy exposure is an advantage
Immediate availability is an advantage

■Work Experience
Total no. of yrs of exp.: 12 or above
Relevant no. of yrs of exp: 5                               
Relevant industries: PC  / IT industry is an advantage

■Key Functional Skills
Excel / Powerpoint
Salesforce management
SAP system

■Skill, Competency
【6 Essential Competency】
Deciding & Initiating Action
Leading & Supervising
Working With People
Presenting  & Communicating Information
Analyzing
Planning & Organising
Coping With Pressures & Setbacks

【5 Desirable】
Persuading & Influencing
Learning & Researching
Formulating Strategies & Concepts
Delivering Results & Meeting Customer Expectations
Adapting & Responding to Change