Lenovo

Description:

As part of Lenovo’s North America eCommerce organization, the eCommerce Email Marketing Specialist is responsible for planning, developing, and executing email marketing campaigns that generate awareness, consideration, revenue, and build customer loyalty for the critical segments, including consumer, SMB, students, & gamers. The ideal candidate will possess demand generation experience. This role will work closely with business stakeholders, partners, and other groups to develop, execute, anDescription:

As part of Lenovo’s North America eCommerce organization, the eCommerce Email Marketing Specialist is responsible for planning, developing, and executing email marketing campaigns that generate awareness, consideration, revenue, and build customer loyalty for the critical segments, including consumer, SMB, students, & gamers. The ideal candidate will possess demand generation experience. This role will work closely with business stakeholders, partners, and other groups to develop, execute, and analyze email marketing campaigns. The position will drive the direct lifecycle engagement programs via email through relevant messaging and offer strategies. The individual must be a motivated self-starter and team-player who is able to work collaboratively with a high attention to detail, coupled with innovative, creative thinking.

Responsibilities:

Create and plan highly engaging email campaigns to align with the NA eCommerce promotional calendar, including template designs, data personalization, copy, and calls-to-action

Ensure design, branding, and tone are consistent across all integrated email campaigns

Ensure email campaigns comply with current email laws and industry best practices

Utilize Lenovo’s marketing automation platform and maximize its impact upon Lenovo’s demand generation efforts

Lead email test strategies and methodologies to identify attributes of successful copy, offers, content types, and delivery tactics, and when required, refine strategies based upon findings

Oversee and QA email campaign end-to-end workstream to ensure all elements of the campaign are accurate prior to launch (design, development, and scheduling)

Manage tracking and reporting of campaign performance against defined benchmarks to present to the North America eCommerce team

Develop documentation and roadmaps for processes, A/B tests, and promotions that succeed through email

Requirements:

2 years of full-time relevant work experience with bachelor’s degree in design, marketing, business, or related field; email marketing experience preferred

Experience using marketing and sales technology, including marketing automation platforms (Marketo, Salesforce, Bluecore) preferred

Strong attention to detail and results oriented

Strong organizational, project management, analytical, and quantitative skills

Excellent written and verbal communication skills, including copywriting and a creative mindset

Strong interpersonal skills and ability to be a team player

The ideal candidate would be a resourceful, self-motivated individual willing to be flexible and adapt to changing requirements when needed

Candidates must have strong critical-thinking and problem-solving skills

Professional working proficiency in English required