General Information

Req #
Career Area
Sales Support
水曜日, 5 22, 2024
Working time:
Additional Locations
* Japan - Tōkyō - Chiyoda-Ku

Why Work at Lenovo

私たちは Lenovo 。有言実行し、実行してきたことで得たものにより、お客様を驚かせてきました。
Lenovo は、売上高 620 億米ドル、グローバルでも巨大なテクノロジー企業であり、フォーチュン グローバル 500 誌では 217 位にランクされ、世界中に77,000 人の従業員を擁し、世界の180 の市場で毎日数百万の顧客にサービスを提供しています。 Lenovo は、すべての人にスマートなテクノロジーを提供するという大胆なビジョンに基づき、サーバー、ストレージ、モバイル、ソフトウェア、ソリューション、サービスを含む”新しい IT” テクノロジー (クライアント、エッジ、クラウド、ネットワーク、インテリジェンス)の進歩を促進することで、世界最大の PC 企業としての成功を築いてきました。

この変革は、Lenovo の世界を変えるイノベーションと相まって、どこにいても誰にとっても、より包括的で信頼できる、そしてよりスマートな未来を築き上げています。詳細については、 にアクセスし、StoryHub で最新ニュースをお読みください。 

Description and Requirements

- Team with GAMs, RAMs and local sales teams to ensure customer satisfaction
- Team with geography and functional matrix organizations to support global customer operation and execution requirements
- Coordinate preparations and charts for global account governance reviews
- Track and manage all operational and technical issues to closure
- Maintain accurate and complete account records including communication plans, contact lists, revenue projections and capability gaps
- Present account status in internal management system meetings
- Coordinate deliverables to support customer metrics reporting
- Communicate fulfillment performance and escalate as necessary with supply chain contacts

- Must be able to read, write, speak in English/Japanese. (Additional language such as Mandarin is a bonus)
- Good to have project management experience
- Applies project management methods and adheres to Global Accounts Business Management System processes with high level of personal accountability and creativity
- Operational expertise in supply chain, web / eCommerce, post or pre-sales support with a deep understanding of Lenovo's infrastructure and processes
- Customer facing experience with ability to manage complex business relationships across cultural and geographic factors
- Develops positive rapport and strong relationships with customers and Lenovo teams and is viewed as a trusted advisor both internally and externally
- Demonstrates strong written and verbal communication skills across global, cross-functional teams, both internal and external
- Demonstrates strong sense of urgency, adaptability, and a positive attitude
- Demonstrates strong ability to analyze capabilities of matrix team members and is able to identify gaps and create systems and processes to enhance efficiency and effectiveness.

Additional Locations
* Japan - Tōkyō - Chiyoda-Ku
* Japan - Tōkyō - Chiyoda-Ku
* Japan
* Japan - Tōkyō