Lenovo

About Our Team:

Lenovo is inviting you to bring your expertise, skill set, and positive attitude as Inside Sales Rep (ISR) and be a pillar of the Lenovo Customer Experience. This Inside Sales team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction.

About the Role

In this position, you will be able to expand your analytical, networking, and operational skills by assisting in creating and handling sales quotes for potential Data Center deals. You will interact (constantly, but not exclusively) with the Sales, Order Entry, Credit, and AR teams to solve operational roadblocks and ensure that the quotes get converted into sales orders.

Additionally, you will be asked to participate in and/or lead projects that bring improvement to the operation, as well as maintain one or several activity reports.

The individual contributor will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages for our Infrastructure Solutions Group in Brazil (ISG).

If you thrive in a fast-paced environment, enjoy building relationships to uncover opportunities, and are passionate about connecting the dots to get the job done, this is the role for you. This is a great opportunity to become a part of a dynamic and fun team in the fast-growing business, which will bring you many opportunities to develop your career, use your potential, influence the processes set up, and communicate in foreign languages on a daily basis and to get the sense of Lenovo business.

HYBRID - This position will include work from our São Paulo office as well as work from home each week.

Key Responsibility:

• Assist in handling quotation and pricing requests, effectively managing priorities across various stakeholders within the sales organization.
• Proactively monitor and uphold high standards of quality, accuracy, and process consistency within sales processes, contributing to effective planning efforts.
• Develop and maintain internal support processes for sellers and their business partners.
• Focus on continuous improvement of processes and user experience, contributing to troubleshooting efforts and the development of innovative processes.
• Contribute content for enablement initiatives related to processes and partner operations.
• Foster peer support and cultivate strong internal relationships with key personnel.
• Participate in group activities aimed at enhancing processes.

Position Requirements:

• Bachelor’s Degree or equivalent practical experience.
• 3-5 years of experience in inside sales or sales operations.
• Ability to execute tasks with minimal supervision.
• Strong presentation, communication, and interpersonal skills.
• Comfortable thriving in a fast-paced environment.
• Proficient in MS Office Suite and Excel.
• Familiarity with operational tools such as CRM, Salesforce, and D365, preferably within an IT company background.

• Proficiency in spoken and written English