Lenovo

Key Responsibility

• Align with Lenovo’s culture, proposal pack of solutions incl. hardware and software, service to SMB clients thru chat and phone/email to maximize profit.
• Daily pipeline follow up to fulfill customer’s different scenario requirement, extend with new business opportunity for adjacencies and strategy focused product.
• Dedicate on customer-centric support, focus on CX improvement to lead new Pro registration and loyal Lenovo clients build.
• Managing priorities with multiple task in IT environment, proactively monitors and strives to maintain high levels of quality, accuracy and process consistency throughout sales’ cycle.
• As needed coordinates planning activities with other holding functions, assisting with troubleshooting & deep dives to derive actionable strategies in trouble areas.
• Participate in group activity to develop and drive for process enhancement

Position Requirements:

• 3-5 years’ experience in Japan PC or sales territory.
• Preferably in IT company background.
• Ability to carry out tasks under minimal supervision.
• Self-driven, strong communication, and interpersonal skills.
• Comfortable working in a fast-paced environment.