General Information

Req #
WD00000892
Career area:
Services
Country:
China
State:
Beijing
City:
北京(Beijing)
Date:
Sunday, September 5, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

岗位职责:
1.负责联想产品服务交付模式设计,包括从交付流程及交付关键点的设计等: 1)    设计符合联想的产品服务总体交付模式 2)    针对不同的产品系列和型号,端到端设计各环节的总体交付模式、交付流程及关键点 
2.    负责新品服务导入和服务准备 
3.    负责与产品部门协同: 1)    代表服务参加产品每周业务例会 2)    每月制作产品服务通报,并参加产品月会,进行服务绩效及项目推进介绍 3)    产品营销,销售,生产等各团队维护良好的业务合作关系

岗位需求:
1.大学本科及以上学历
2.3年以上工作经验,需要具备项目管理或客户服务工作经验,具有PMP相关管理认证优先
3.沟通能力强,注重客户导向,有消费级产品支持经历优先
4.并行事件处理能力及灵活应对突发事件能力,能承受较强工作压力
5.具备良好的英文口语及读写能力(英语4级以上)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.