Why Work at Lenovo
Description and Requirements
We are looking for an experienced ADI Reporting Developer to support our data-driven decision-making process by ensuring accurate, timely, and automated reporting solutions. The ideal candidate will be responsible for pulling and analyzing data from multiple sources, developing automated reports, and providing insights that drive efficiency and compliance with partners requirements.
Key Responsibilities:
Retrieve and consolidate data from various sources, including CX, business warehouse, LSUMP, and call center systems.
Calculate, evaluate, and report on Service Level Agreements (SLAs) across business areas such as call centers, complaint management, AWSP partners, and depots.
Develop and maintain automated reporting solutions to meet our insurance partner requirements.
Perform data analysis and visualization using Power BI.
Ensure the accuracy and quality of all reports while maintaining data integrity.
Provide training and support to end-users for effective utilization of reporting solutions.
Develop additional reports based on evolving business requirements.
Key Requirements:
7+ years of experience in a similar reporting or data analysis role.
Proficiency in Dynamic 365, SQL, VBA, Python, and Power BI.
Strong analytical and problem-solving skills with the ability to interpret complex datasets.
Experience in automating reporting processes and ensuring data accuracy.
Excellent communication skills to collaborate with stakeholders and provide training.
Ability to work independently and manage multiple reporting projects efficiently.
What Can We Offer?
A multitude of professional and personal opportunities.
An open and stimulating environment within one of the most forward-thinking IT companies.
Flat structures and fast decision-making processes.
An international organization with a high focus on all types of Diversity in the team.
3 sick days per year.
Additional vacation days.
100% sick leave compensation up to 2 months per year.
A broad selection of soft/hard skills trainings and individual mentoring.
Employer contribution to the Third Pillar Pension System.
Life & life events insurance, fully covered by the company.
Join us today and be part of a dynamic team that values innovation and collaboration!