General Information

Req #
Career area:
Artificial Intelligence
United States of America
North Carolina
Friday, March 1, 2024
Working time:
Additional Locations
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

 We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit, and read about the latest news via our StoryHub

Description and Requirements

Position Description:

As the Go To Market (GTM) and Process Lead in the Lenovo Solutions & Services Group (SSG) AI Professional Services team specializing in GenAI Solutions, you will work with the global team driving technology for GenAI. The ideal candidate should demonstrate the skills and the ability to work and drive results on an international team.

The GTM and Process lead will define and support the AI PS business with the tools, processes, and strategies needed to provide AI Services to end customers. This role is responsible for defining and implementing end-to-end processes of necessary components from order to delivery to cash.

This role is detail oriented and creative where the ideal candidate will be expected to participate and lead the innovation going into Lenovo’s technology as we drive the industry to new heights.

In this role, you will:

  • Define, implement, and review processes necessary to leverage Lenovo D365 for order to cash.
  • Serve as D365 Subject Matter Expert for the AI PS team, ensuring that the business is prepared to accept orders while aligning with SSG governance and processes.
  • Lead and implement tabletop reviews to ensure that AI PS is ready to sell and deliver services.
  • Collaborate with AI Center Of Excellence on key stakeholder training, including sales training.
  • Interlock and develop AI PS GTM strategy that aligns with Hybrid Cloud GTM strategies and processes.
  • Collaborate with Offering Managers, Marketing and Training Teams, AI COE to strategically prioritize AI PS roadmap work items.
  • Document and implement requirements/tracking process for EUC(End User Certifications), preferably tracking in Lenovo ERP systems.
  • Identify and collaborate to solve GTM obstacles that are identified.
  • Identify sales obstacles and implement corrective actions.


  • Bachelor’s degree in Computer Science, Engineering, STEM or equivalent experience.
  • At least 8 years of experience in process definition, implementation for new services leveraging D365.
  • At least 8 years of experience in overall order to cash process definition/implementation.
  • At least 8 years of experience in GTM requirements and required processes for new service businesses.
  • Experience with Lenovo D365 or Dynamics 365.

Preferred Skills:
  • Experience working on an international team.
  • Experience working in an incubation business.
  • Experience working with GenAI solutions.
  • Experience supporting go to market processes for a managed services organization. 
  • Previous knowledge of data center and infrastructure technologies.
  • Pro-active in developing and implementing strategies that significantly mitigate risks.
  • Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
  • Proficient written and oral communications skills as communication across many functional areas as key stakeholder communication will be key to this role.
  • Superior collaboration skills and techniques which appropriately define alternate solutions.

The base salary range budgeted for this position in CA, CO, Jersey City - NJ, NV, Ithaca - NY, NYC, WA, is $130k - $160k.  Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found here:

In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 4/19/24.  This applies to internal and external candidates.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville