General Information

Req #
WD00007261
Career area:
Services
Country:
India
State:
Karnataka
City:
BANGALORE
Additional locations:
CN - Beijing - Beijing
Date:
Thursday, July 15, 2021
Working time:
Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. 

And we go big. No, not big—huge.

We’re not just a Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re in 180 markets, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future. 

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit [1] https://www.lenovo.com,and read about the latest news via our [2] StoryHub.


Roles and Responsibilities Responsible for leading the implementation of various Field Service improvement programs across Asia Pacific. Watch dog for FS KPIs. Recommend and prioritize initiatives towards continuous improvement. Audit and risk management. Project Management of Field service transformation projects BMS and project review with leadership team. Strong presentation skills and ability to effectively interact and communicate with Executive Level. Work across various countries and diverse culture. Work with region teams for harmonization and standardization. Good organizational skills and experience in managing multiple initiatives simultaneously. KPIs Focus and improve key operational and cost KPIs Field: CPMM, PPSN , RRR, NPRA,ECT CX: T3B OSAT; PX Cost - Control inefficiency and waste. Build an engaged and successful FS partners Community Successful implementation of AP Service Project Skills, qualifications and experience Required Engineering / Management degree from a premier university 15+ years of experience in service delivery and program management In-depth knowledge of cross functions tower of service delivery Knowledge and experience of visualization and analytical tools like , Power BI, QS , etc Innovative mindset and progressive outlook. English is mandatory and additional language will be added advantage.
References

Visible links
1. https://www.lenovo.com
2. http://storyhub.lenovo.com/
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