General Information

Req #
Career area:
Human Resources
Thursday, December 23, 2021
Working time:
Additional Locations: 
* 北京(Beijing) - Beijing - China

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge. 

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. 

The one thing that’s missing? Well… you...

Description and Requirements

HR Service Center Specialist will be responsible for providing quality HR services to Lenovo AP region employees’, including handle HR related queries, requests, and assigned HR transactional tasks within standard SLA.  

Key Responsibilities:

  • Handle general HR related queries (i.e. HR policy explanation, compensation & benefits, expenses, HR systems) from Lenovo employees/managers/HRPs in AP region, through email and online chat;
  • Be responsible for HR transactional support, including HR data maintenance, vacation data management, HR communications, etc.;
  • Conduct HR system training to internal employees by different roles;
  • Collect and provide customers’ feedback to Lead/HR business partner/Related HR Operation team for changes required;
  • Produce regular and on-demand internal analysis reports;
  • Ad hoc tasks and projects if necessary;

Key Interactions with:

  • HR Operations (i.e. Regional HR Services, Payroll, HRIS)
  • Corporate HR (i.e. Compensation, Benefits, Global Mobility)
  • HR Business Partners/Local HR Partners
• Willingness to a long term development in HR; 
• Degree holder English in Human Resources, Business Administration, or related disciplines; 
• Demonstrate the highest level of ethical behaviour; 
• Must be customer-focused and comfortable working with a diverse group of people; 
• Proficient in spoken and written English 
• Strong oral and written communication skills; 
• Excellent time-management, problem-solving skills and multi-task management skills; 
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).

* 北京(Beijing) - Beijing - China