Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
- Achieve your revenue-based quota by selling renewals/products/services, may offer to upsell opportunities when applicable
- Work within dedicated territory/segment of CENTRAL EAST EUROPE & CENTRAL ASIA
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Support local team with responses to RFP’s
- Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements
- Initiate steps as needed to address customer concerns/roadblocks prohibiting satisfaction
- Manage external competitive pressures and effectively handle objections to retain customers or win new customers
- Manage a high volume of customer contacts through phone and email each day – most of communication is outbound
- Ensure a high level of professionalism during all interactions with customers and prospects
- Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
- Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
- Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner
- 3+ years of experience working in a customer service or sales capacity preferred
- Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships
- Demonstrated aptitude and success to learn and optimize new technology and data
- Strong problem-solving skills
- Excellent knowledge of MS Office programs
- Excellent communication skills (verbal, written), business fluent English and 2 out of listed languages: Hungarian, Romanian, Polish, Czech or Slovak
- Experience working with Microsoft Dynamics or similar CRM preferred
- Demonstrated ability to manage multiple priorities effectively, with proven success
- Internal E-learning Development Platform Available for Employees
- An exciting job with great opportunities for success
- A good potential to grow both professionally and personally
- Performance based rewards
- Home office flexibility upon team agreement