General Information

Req #
WD00060292
Career area:
Information Technology
Country/Region:
Malaysia
State:
Selangor
City:
Petaling Jaya
Date:
Wednesday, February 28, 2024
Working time:
Full-time
Additional Locations
* Malaysia - Selangor - Petaling Jaya

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Summary

The Intelligent Devices Group (IDG) is a global operation comprised of the PCs and Smart Devices (PCSD) business unit and the Mobile Business Group (MBG). We have more than 30 years of experience in PCs and nearly 40 years of experience with mobile phones. Our portfolio of products, solutions, software, and services ranges from PCs and smartphones to smart collaboration and augmented and virtual reality (AR/VR) solutions.

You will

  • Serve as Services Solution Architect in assigned strategic opportunities. Required to work with cross-functional domain specialists to define customer requirements, build solutions with Profit/Loss, risk mitigation models, and overall solution approach and proposal.
  • Articulate and discuss Lenovo services and solutions, best practices, use cases, and industry trends in an advisory capacity during solution and presales engagements.
  • Produce solution modeling with components, costings, risk, and mitigation factors that position Lenovo to win opportunities - Produce vendor and customer statement of work for project sign-offs.
  • Responsible to pass solution models and statements of work through assurance gating with Delivery (and extended functional teams where required).
  • Cultivate strong, trusted, and meaningful relationships with the extended Lenovo team (account sellers, services sales, service delivery), external customers, and strategic partners.
  • Maintain an understanding of current and emerging technology, trends, and toolsets in the industry. Contribute strategic insight to build up Lenovo Managed Services practice areas.

 You Bring

  • Recognized university degree (Advanced degree preferred but not mandatory)
  • Microsoft and other recognized technical certifications
  • ITIL and other project management certifications preferred.
  • Ten (10+) years’ experience in technical consultancy and end-to-end services solutions in an IT service business environment with proven results.
  • Strong understanding of sales and delivery organizations from a previous position in a similar capacity. Effectively bridges end-to-end requirements holistically.
  • Confident, articulate and professional in both oral and written communication and presentation in addressing all levels of audiences including C-levels.
  • Possesses commercial awareness of local and regional competitive market in AP region, including direct and indirect competition from OEMs, business partners and solution providers
  • Deep knowledge and passion to advocate and solution modern workspace deployment and management solutions (including workflows, resourcing models, infrastructure, toolsets, and software)
  • Deep knowledge and passion for emerging technology and able to rationalize productization opportunities in Lenovo Services portfolio.
  • Able to address customer requirements through critical thinking, creative solutions and collaboration across functions and geographies - Ready connections to regional and local partners in AP countries
  • Spoken and written proficiency in additional languages over and on top of English is an advantage. 

Additional Locations
* Malaysia - Selangor - Petaling Jaya
* Malaysia
* Malaysia - Selangor
* Malaysia - Selangor - Petaling Jaya