General Information

Req #
Career area:
United States of America
North Carolina
Tuesday, August 9, 2022
Working time:
Additional Locations: 
* Morrisville - North Carolina - United States of America

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo is the one of the fastest growing technology company on the planet, with growth outpacing our competition quarter after quarter and we’re growing! Lenovo’s fundamental belief is that life rewards those who Never Stand Still. Every day, every employee at Lenovo is focused on moving forward, rejecting traditional limits, and always seeking a better way. We are looking for the person who challenges the ordinary and seeks to innovate in learning, while also balancing execution. 

We’re looking for an Advisory Technical Support Engineer within the Advanced Services Delivery Group at Lenovo. In this role you will work directly with Technical Support teams responsible for monitoring and troubleshooting server related issues.

Job Responsibilities:

  • Triage enterprise server hardware and software issues
  • Work with clients on agreed maintenance windows
  • Proactive and reactive support for servers
  • Perform firmware, driver, and operating system updates remotely

Basic Qualifications:

  • Bachalors Degree or equivalent experience
  • 4+ years of experience in server maintenance

Preferred Qualifications:

  • Excellent written and verbal communication skills
  • Advanced Linux skills (Red Hat/SUSE); Certifications are preferred
  • Ability to perform firmware and driver updates in live client environments
  • Ability to work a flexibly work schedule
  • Ability to be adapatble and coachable

The base salary range for this position in Colorado, New York City, Nevada and Washington, is $90,000 - $110,000. Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found on

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.

* Morrisville - North Carolina - United States of America